Shipping policy

Shipping Policy

Last Updated: August 2026

Thank you for shopping with Crazy Picks. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During promotional events or peak seasons, processing may take slightly longer.

Delivery Time

We currently deliver across Pakistan.

Estimated delivery times:

  • Major Cities: 2–4 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges are displayed during checkout before payment.

From time to time, we may offer:

  • Free shipping on selected products

  • Free shipping on orders above a specified amount

  • Promotional shipping discounts during special campaigns

Order Tracking

Once your order has been dispatched, you will receive a confirmation message containing your tracking details (where available).

You can use the tracking information to monitor your shipment until it reaches your doorstep.

Delivery Attempts

Our courier partners will attempt delivery to the shipping address provided during checkout.

Please ensure your address and contact number are correct to avoid delays or failed deliveries.

If delivery cannot be completed after multiple attempts, the package may be returned to us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or additional charges resulting from incorrect addresses or incomplete contact details.

Damaged or Missing Items

If your order arrives damaged or if an item is missing:

  1. Contact us within 48 hours of receiving your order.

  2. Provide your order number.

  3. Share clear photos or videos of the package and product.

Our support team will investigate and provide an appropriate resolution.

Shipping Delays

While we strive to deliver every order on time, unexpected delays may occur due to:

  • Severe weather

  • Public holidays

  • Courier service disruptions

  • High order volumes

  • Events beyond our control

We appreciate your patience and understanding in such situations.

Cash on Delivery (COD)

Cash on Delivery is available in most serviceable locations across Pakistan.

Please ensure someone is available to receive the parcel and make the payment at the time of delivery.

International Shipping

At this time, we only ship within Pakistan.

If international shipping becomes available in the future, this policy will be updated accordingly.

Thank you for choosing Crazy Picks. We appreciate your trust and look forward to serving you with quality home and kitchen products delivered with care.